At WsDrive, we don't have drivers, we have professional Captains.
1. Introduction
Welcome to WsDrive. This Privacy Policy explains how we collect, use, and protect your information when you use our ride-hailing, parcel, and ambulance services.
2. Information We Collect
For Passengers: Full Name, Mobile Number (+92), Gender, Location data, Ride history
For Captains: CNIC, Driving License, Vehicle Registration, Captain's photo, Bank details, Location during duty
3. How We Use Your Information
To provide safe rides, match with nearby Captains, and process payments. WsDrive Captains are verified professionals.
4. Captain Verification
All Captains undergo strict verification. Scooty rides are available to female passengers only and are driven by female Captains.
5. Location Data
Precise location is collected only when the app is in use.
6. Pricing Model Transparency
- Private Ride (Car/Bike/Rickshaw): 1.0x
- Pay Per Seat (Carpooling): 0.4x per seat
- Parcel Delivery: 0.2x
- Ambulance Service: 1.5x
7. Ambulance Service - Special Privacy Terms (NEW)
24/7 Emergency Service
- Emergency Data Handling: May collect critical medical information (patient condition, hospital preference)
- Oxygen Support & Medical Equipment: Information is shared only with the assigned Ambulance Captain
- Medical Data Confidentiality: All medical data is highly confidential and never used for marketing
- Location Sharing in Emergency: Live location is shared with emergency contacts
- Professional Medical Captains: Trained for emergency handling
9. Data Security
We use industry-standard encryption and secure servers.
10. Your Rights
Request access, updates, or deletion of your data via support@wsdrive.pk.
11. Contact Us
Email: support@wsdrive.pk
Dera Ismail Khan, KPK
We have Captains, not drivers.